Returns

To ensure satisfaction, we advise that you thoroughly check item descriptions and measurements before purchasing. If you are unhappy with your purchase, you have 14 days (from the date received) to request a return.

You can request a return via our contact form. Please include your order number and reason for return in the message.

After submitting a request you have 14 days to return the item. The customer is responsible for covering the return postage cost.

Once we receive the item, you will be issued with a credit note (redeemable for 1 year) to use anywhere on the site. Please note, credit will only be issued if the item is received in its original condition.

 

Exceptions

  • Faulty items will be dealt with on a discretionary basis (please provide the details of the complaint via the contact form)
  • Accessories cannot be returned 
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